This customer is from Pakistan. I received an inquiry from the customer in March 2024. The customer was very interested in the towed scissor lift. After communicating with the customer for a month, he confirmed the model he wanted to buy. We also supported the customer's payment terms (letter of credit). The whole communication process was smooth.
After the machine was completed, we immediately arranged for shipment. It took about 27 days to arrive at the Karachi port. After the goods arrived at the port, because the destination port charges far exceeded the customer's budget, he contacted us to inquire about the charging standards. After a few days of communication, we confirmed that the destination port charges were indeed much higher than the normal standard, and helped the customer reduce the fee. The customer was very grateful to us. No matter what problems arise, we will actively help customers solve them. We are committed to providing good service to our customers.
If you are interested in our products, please feel free to contact me.
Email: Julia@dflift.com
Whatsapp and Wechat: +86 17337357361
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Jag heter Julia och har nästan 5 års erfarenhet, jag är engagerad i att ge utmärkt kundservice och ge mina kunder högkvalitativa produkter till bästa pris. Om du har några behov och frågor om våra produkter är du välkommen att kontakta mig, jag hjälper dig gärna att lösa problemet!
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