Product: Self-propelled scissor lift
Model: GTJZ12
Model: GTJZ14
Product: Towable scissor lift
This is a long-term customer with whom we have been cooperating for many years. The customer has been purchasing from us since 2019, typically placing orders at the beginning of each year. However, last year, the customer did not place an order as usual.
After communicating with the customer, I learned that they had purchased from other suppliers. The customer mentioned that the prices offered by other suppliers were slightly lower than ours, but the quality was not as reliable, and the appearance of the products was not as refined.
I discussed this with our manager and applied for an internal discount for the customer, considering their long-term partnership and repeated purchases. Ultimately, we offered the customer the best possible price. We arranged the shipment before the Chinese New Year, and the customer received the goods quickly. Both parties were very satisfied with the outcome.
When we became aware of the customer's temporary shift to another supplier, our team took the following steps:
If you have any purchasing needs or questions, please feel free to contact Yuki. My WhatsApp: 0086 173 3735 9331.
My name is Yuki. I have been working in this industry for ten years. And I will support you with excellent price and excellent service. Besides, we also have complete products and after-sales services. If you have any questions about the product, price, or after-sales service, you can contact me. I am good at solving various problems for you.
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